# Privacy Policy This Privacy Policy outlines our commitment to safeguarding your personal information and ensuring a secure and trustworthy experience. ## What This Policy Covers This Privacy Policy applies to information that we collect about you when you use our website tronpulse.io. Throughout this Privacy Policy, we will refer to our website and other products and services collectively as "Services". Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information. ## Information We Collect We only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in two ways: if and when you provide information to us and automatically through operating our Services. ### Information You Provide to Us It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples: - Wallet Address: We ask wallet public address to retrieve account information from Tron blockchain. - Communications With Us: You may also provide us information when you respond to surveys or communicate with our team about a support question. ### Information We Collect Automatically We also collect some information automatically: - Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services. - Usage Information: We collect information about your usage of our Services. For example, we collect information about the pages you visit or site parts that you check the most. We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better. - Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. - Information from Cookies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, usage, and access preferences for our Services. And, we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). ## How And Why We Use Information ### Purposes for Using Information We use information about you as mentioned above and for the purposes listed below: - To provide our Services–for example, to set up and maintain your account; - To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help them to create and manage their monitors more efficiently; - To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use; - To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect our rights and property, which may result in us declining a transaction or the use of our Services; and - To personalize your experience using our Services. ### Legal Bases for Collecting and Using Information A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: - The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device; or - The use is necessary for compliance with a legal obligation; or - The use is necessary in order to protect your vital interests or those of another person; or - We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to monitor and prevent any problems with our Services, and to personalize your experience; or - You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on. ## Sharing Information We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy: - Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request. - To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of ours, third parties, or the public at large. - Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that we go out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy. ## Security While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks. ## Choices You have several choices available when it comes to information about you: - Set Your Browser to Reject Cookies: At this time, we do not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using our website, with the drawback that certain features may not function properly without the aid of cookies. - Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services, you can close your account. Please keep in mind that we may continue to retain your information after closing your account, as described in Information We Collect above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests. ## Your Rights If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to: - Request access to your personal data; - Request correction or deletion of your personal data; - Object to our use and processing of your personal data; - Request that we limit our use and processing of your personal data; and - Request portability of your personal data. You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to How to Reach Us to, well, find out how to reach us. EU individuals also have the right to make a complaint to a government supervisory authority. ## How to Reach Us If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us using the HELP button on the menu. ## Other Things You Should Know ### Transferring Information Because our Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, other members of our group of companies, or third party data processors. This is required for the purposes listed in the How and Why We Use Information section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. ### Analytics Services Provided by Others Other parties may also provide analytics services via our Services. These analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage. Please note this Privacy Policy only covers the collection of information by our Services and does not cover the collection of information by any third party advertisers or analytics providers. ### List of Sub-processors We use the following products/services: - Google Cloud: for running servers and storing data. - Google Analytics: for analyzing the browsing behavior of our users and visitors. ## Privacy Policy Changes Although most changes are likely to be minor, we may change its Privacy Policy from time to time, and in ours' sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy.